Course Overview
This foundational programme builds core management competencies essential for professionals transitioning into supervisory roles or seeking to strengthen fundamental leadership capabilities. Participants develop practical skills in the four pillars of management – planning, organising, leading, and controlling – through interactive exercises that simulate real workplace challenges.
The curriculum balances conceptual frameworks with applied techniques, teaching delegates to coordinate work effectively, motivate diverse team members, and achieve results through others rather than individual contribution. Through role-play scenarios and group discussions, attendees practice difficult management conversations, delegation techniques, and conflict resolution approaches in supportive learning environments.
Delegates gain proficiency in essential management disciplines including goal-setting, resource allocation, performance feedback, and meeting facilitation. The course addresses the psychological and relational dimensions of the peer-to-manager transition, helping participants navigate authority dynamics, build credibility, and establish productive working relationships with former colleagues, superiors, and direct reports.
Who Should Attend
- New managers assuming supervisory responsibilities for the first time
- Team leaders seeking structured management training and skill development
- High-potential individual contributors preparing for management roles
- Experienced managers refreshing fundamental skills and updating approaches
- Project coordinators requiring people management capabilities
- Technical professionals transitioning into managerial positions
- Supervisors wanting to professionalise their management practice
- Entrepreneurs and business owners managing growing teams
Learning Outcomes
By completing this programme, participants will be able to:
- Apply fundamental management principles across planning, organising, leading, controlling
- Distinguish between management and leadership roles and responsibilities
- Navigate the peer-to-manager transition with awareness and skill
- Build high-performing teams through effective selection and development
- Apply motivation theories to enhance team engagement and performance
- Manage team dynamics including conflict, collaboration, and accountability
- Communicate effectively using verbal, written, and listening skills
- Conduct productive meetings with clear objectives and outcomes
- Set clear performance expectations aligned with organisational goals
- Provide constructive feedback that drives improvement and development
- Execute performance reviews that assess results and guide development
- Address underperformance through supportive yet firm interventions
- Delegate work appropriately considering capability and workload
- Allocate resources efficiently across competing priorities